EnjoyHQ is passionate about helping product and UX teams worldwide connect specialized UXR tools into a single platform that allows them to truly take advantage of the data they’re already gathering and improve the quality of insights, and share knowledge across the organization.

Now we are joining forces with UserZoom — the leader in Experience Insights Management (XIM) to accomplish a bigger vision — helping UX, Product, Design, Marketing, and Research leaders increase their odds of success in delivering the seamless experiences that drive positive outcomes.

Together, we’ll help businesses better understand and manage the insights gleaned from a digital…

Today we are celebrating the launch of our brand new integration with UserTesting. We’ve been in beta for a while, and we are delighted with the impact it’s already having on product teams around the world.

“By helping research teams connect their UserTesting accounts to EnjoyHQ, the job of product teams has become easier than ever. No longer will we have to search for, download, and upload unmoderated testing videos to EnjoyHQ — Now all our insights are in one place, and it’s all done automatically” Dalmar Hussein — Director of Research at Tally.

But behind this launch, there is…

👀 In case you missed it! 🚀 Here’s the recording from our last session with Phil Hesketh from ConsentKit. We covered everything UX researchers need to know about data management, privacy, and informed consent, all with a bit of fun!

No matter which industry you work in, staying compliant with data regulations is mission-critical.

Phil Hesketh, CEO at Consent Kit shared practical steps you can take to make sure you are getting your data management right.

• Different categories of data and how to handle them
• How to think through our methods and workflow
• Choosing the right lawful basis for processing
• …

A workshop about building taxonomies with a bit of extra fun!

Are you a UX researcher, designer, or product manager looking for better ways to organize your customer research data and insights? Are you planning to or are in the process of building a Research repository? 🤔

👉If so, this workshop is for you!

We hosted the one and only Eloise Marszalek, Lead Taxonomist at Udemy.

How to Build an Effective Research System.

Being the only UX Researcher in the organization is hard.

As a solo researcher, most of your time goes into juggling a never-ending list of research requests and all the time-consuming logistics involved in getting to meaningful insights.

Many hours go into jumping between tools, copying, and pasting data and trying to find the best way to communicate your findings but it doesn’t have to be this way.

In this session Nicole shares all the details and behind the scenes of:

• How HoneyBook built a robust User Research process that has allowed them to move faster.
• How to build an effective taxonomy.
• How…

To answer this question we hosted a live session with Jared Forney, Senior UX Researcher at Okta.

Jared shared his journey implementing EnjoyHQ at Okta and his learnings when it comes to taxonomies, organizational change, data management, and ResearchOps.

Check the recording here 👇 Enjoy!

Transcription

[00:01:08] Jared Well maybe while we’re working through that, we can just kind of get a little bit of a high-level overview of kind of our roles

[00:01:14] Sofia So first of all, thank you, everybody, for joining us today. I’m very excited about this session and to have the opportunity to chat…

It’s sad and frustrating to see what is going on in the US, but it’s even more disappointing and painful to see the reaction of organizations and people in positions of privilege, that despite having very good intentions and good hearts, keep making the same mistakes out of ignorance.

For example, I’ve observed over the years the strategy of creating dedicated groups to support the marginalized communities, e.g. Latinas in Tech, Black Coders, Harvard Latinx, etc etc etc. And although it’s a start, it’s definitely not addressing the core challenges.

As a Latina, I don’t want to be part of…

Overnight, the user research world was changed by the COVID-19 pandemic.

Or was it?

If you watch the news, you’re probably drowning in updates about “unprecedented times,” and state-wide stay-at-home mandates. If you’ve left the house for any reason, maybe you’ve noticed your city is deserted — or maybe you haven’t seen any difference at all in the number of people out and about, but it still feels like a strange new world.

So I got curious. What was the truth?

How has COVID-19 affected the people we serve here at EnjoyHQ, the research, and design teams? …